Payment processing error resolved

10th June 2023

The payment processing error has now been resolved. However, if you had any card details stored on the system, these are likely to have been deleted. If you generally pay by PayPal, please would you continue to pay invoices through the system, rather than making a direct payment. Please would you report any further payment issues to ...

Payment processing problem

10th June 2023

There is currently a problem with the payment processing system within the client area. If you try to make a payment using the system, you will get an error message and will not be able to make a payment. I am working on resolving this issue, but in the meantime, please would you pay invoices by BACS (the bank details are on the PDF invoice ...

Restore has completed, with one or two post-restore issues

2nd March 2023

The server restore process completed successfully last night. Please check your website and also check that you can send / receive emails. If you have any issues, please raise a support ticket or email support@therapysites.co.uk

Hardware failure

1st March 2023

There has been a major hardware failure overnight and a number of websites and email accounts are currently down. Tech support are working hard to restore everything, but they do not have an ETA for when everything will be back up and running. We will keep you posted of any updates.

Thank you for your patience.

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Payment processing error resolved

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